Contact Us

At Poolora, your satisfaction is our priority.

Whether you have questions about your order, shipping, product information, or anything else, our support team is here to help.

Customer Support

Email: help.customersupp@outlook.com

We aim to respond to all inquiries within 24 business hours.

Support Hours

Monday – Friday

09:00 AM – 06:00 PM (CET)

Order Assistance

If you're contacting us about an existing order, please include:

  • Your order number
  • The email address used during checkout
  • A brief description of your request

This helps us assist you as quickly as possible.